Sentry Living
PROPERTY MANAGEMENT
Helping Residents, Community and Income Property Owners.
Sentry Group Of Companies
Resident Management Specialists
- To our residents, ensuring prompt service and community pride.
- To our partners, delivering consistent, transparent performance
- And to ourselves, holding high standards every step of the way.
What We do
why choose us
By anchoring ourselves locally, we are able to cultivate deep, actionable market intelligence that national or generalized strategies often overlook. This hyper-local approach allows us to amplify the value of our partnerships which goes far beyond just a simple strategy known as mixed use or multi family real estate. By focusing locally, we leverage valuable insight about market value, rental income, vacancy, development process and timelines, local policies, marketing initiatives, best of breed trades and skilled craftspeople, development costing, along with an intimate understanding of desirable areas for development ,amongst many other value added benefits.
24/7 Customer Support
Resident satisfaction starts with availability—and we’re always on. Our 24/7 response commitment means your residents get the attention they deserve, when they need it most. With anytime access to our property management team, we ensure: Clear and proactive communication Prompt resolution of maintenance issues A living experience that feels supported and secure. We don’t just manage properties—we manage expectations. And we hold ourselves accountable to the comfort of your residents and the performance of your investment.
Dedicated Maintenance
We make property management smarter and more streamlined—with online access to repair, maintenance, and service request forms, available anytime, anywhere. Residents receive: Real-time status updates Completion timelines Full transparency from request to resolution Plus, our automated scheduling system ensures resident showings are coordinated with precision and ease—no missed appointments, no delays, just frictionless efficiency. Because when your operations are smooth, resident satisfaction and asset performance follow.
Management Portal
We provide every resident with access to a dedicated online portal for automated, secure rent payment processing—making transactions effortless and on time. Pair that with our 24/7 maintenance response, and you’ve got a system built for comfort, confidence, and control. Residents enjoy convenience and peace of mind You benefit from operational efficiency and clear reporting We stay accountable—to both resident satisfaction and portfolio performance It’s more than management. It’s trust, built into every interaction.
Manage & Maintain
Online portal accessibility. Time to resolution and/or repair commitments. Accountability Reports. Routine inspections Routine inspections. Automated rent collection and financial reporting. Resident correspondence, lease renewals
Dedicated Maintenance
Online access to repair maintenance and service request forms, which includes status updates and completion details. Automated scheduling system for resident showings.
Accelerated Repairs
*In-house service team will provide biannual (every 6 months) on site Inspection / reports. Maintenance, Repair and construction crews
Priority Service
Our trades partners offer trusted services, that enable us to commit to a high standard with regard to resolution timeframes, Tiered service threshold for min max repair cost
Repair & Resolve
Access to trades & in-house maintenance team. Online tracking and reporting with completion date assurance. Resident Satisfaction, communications and LTB reporting. Legal notices and dispute moderation. Small claims and LTB notice processing
Sentry
Living
EXPERTISE SKILLS
our experience
We hold ourselves accountable to our residents and partners.
